Terms of Service

1.Acceptance of Terms

By accessing or using Backenly ("the Service", "we", "us", "our") at backenly.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all visitors, users, and others who access or use Backenly.

2.Description of Service

Backenly is an AI-native Backend-as-a-Service (BaaS) platform that allows developers, founders, and product teams to build, manage, and deploy production-grade backends using natural language. The Service includes:

• ▸AI-driven database and API generation
• ▸PostgreSQL-backed data storage with multi-tenant isolation
• ▸User authentication and JWT-based session management
• ▸Real-time subscriptions via Server-Sent Events (SSE)
• ▸File storage capabilities
• ▸Event triggers and webhooks
• ▸Row-level security (RLS) policies
• ▸Deployment infrastructure and hosting

3.Accounts and Registration

To use the Service, you must create an account. You agree to:

• ▸Provide accurate, current, and complete registration information
• ▸Maintain the security of your password and accept responsibility for all activity under your account
• ▸Notify us immediately of any unauthorized use of your account
• ▸Not share your account credentials with any third party

We reserve the right to terminate accounts that violate these Terms or that have been inactive for an extended period.

4.Plans and Billing

Backenly offers the following plans:

• ▸Free — $0/month. 1 permanently live project, 200 AI credits/month, daily automated monitoring & self-repair (then detect-only), up to 500 monthly active users, 512 MB PostgreSQL, 1 GB file storage. No credit card required. No expiry.
• ▸Starter — $19/month. Up to 50,000 monthly active users, 2,000 AI credits/month, continuous (2-hour) automated monitoring & self-repair included, 500 AI function invocations/month, 10 GB PostgreSQL, 50 GB file storage, custom domain, event triggers, deployment rollback (7-day), email support.
• ▸Pro — $99/month. Up to 250,000 monthly active users, 6,000 AI credits/month, continuous (30-minute) automated monitoring & self-repair included, 5,000 AI function invocations/month, 50 GB PostgreSQL, 200 GB file storage, custom domain, RBAC, SSO, deployment rollback (30-day), priority support (12-hour SLA).

Billing is processed via Paddle. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as stated in our Refund Policy. We reserve the right to change pricing with 30 days' notice.

5.Acceptable Use

You agree not to use the Service to:

• ▸Violate any applicable law or regulation
• ▸Infringe the intellectual property rights of any third party
• ▸Transmit malware, viruses, or any harmful code
• ▸Conduct denial-of-service attacks or otherwise disrupt the Service
• ▸Store or transmit illegal, offensive, or harmful content
• ▸Reverse engineer or attempt to extract the source code of the Service
• ▸Resell or sublicense the Service without our explicit written permission
• ▸Exceed plan usage limits in a way that degrades service for other users

6.Data and Privacy

Your use of the Service is governed by our Privacy Policy, incorporated here by reference. You own all data you store in Backenly. By using the Service, you grant us a limited license to process your data solely to provide the Service. We implement multi-tenant isolation — each project's data is stored in a dedicated PostgreSQL schema and is never commingled with other customers' data.

7.Intellectual Property

The Backenly platform, including its AI systems, codebase, branding, and generated infrastructure templates, are owned by Backenly and protected by intellectual property laws. You retain full ownership of your application data, custom logic, and any original content you create using the Service. Nothing in these Terms transfers ownership of the Backenly platform to you.

8.Service Availability and SLA

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice. We reserve the right to:

• ▸Modify, suspend, or discontinue any feature of the Service with reasonable notice
• ▸Impose limits on certain features or restrict access to parts of the Service
• ▸Terminate your access immediately if you violate these Terms

9.Limitation of Liability

To the maximum extent permitted by law, Backenly and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from your use of or inability to use the Service. Our total aggregate liability to you for any claims arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

10.Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, secure, or continuously available.

11.Termination

You may cancel your account at any time from your account settings. Upon termination: your access to the Service will cease at the end of the current billing period; your data will be retained for 30 days after which it will be permanently deleted; you remain liable for any fees accrued prior to termination. We may terminate or suspend your account immediately, without prior notice, for violations of these Terms.

12.Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction. You agree to resolve disputes individually and waive any right to class-action proceedings.

13.Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice in the Service. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of those changes.

14.Contact

If you have questions about these Terms, please contact us at support@backenly.com. We aim to respond within 2 business days.