Terms of Service

Acceptance of Terms

By accessing or using Backenly at backenly.com, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use the Service.

Description of Service

Backenly is an autonomous backend platform that lets developers, founders, and product teams build, manage, and deploy production-grade backends using natural language. The Service includes:

• AI-driven database and API generation
• PostgreSQL-backed data storage with multi-tenant isolation
• User authentication and JWT-based session management
• Realtime subscriptions via Server-Sent Events
• File storage, event triggers, webhooks, and deployment tooling
• Row-level security policies and rollback support

Accounts and Registration

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain the security of your password and account credentials
• Accept responsibility for activity under your account
• Notify us immediately of any unauthorized account access

We may terminate accounts that violate these Terms or that remain inactive for an extended period.

Plans and Billing

Backenly offers Free, Pro, and Enterprise plans. Billing for paid plans is processed by Paddle.

• Free: one permanent live project with limited monthly capacity
• Pro: additional capacity, custom domain, triggers, webhooks, rollback, team seats, and email support
• Enterprise: custom limits, SSO, priority support with an SLA, under an individual agreement

By subscribing to a paid plan, you authorize recurring billing. Fees are non-refundable except as stated in our Refund Policy. We may change pricing with reasonable notice.

Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe the intellectual property rights of any third party
• Transmit malware, viruses, or harmful code
• Conduct denial-of-service attacks or disrupt the Service
• Store or transmit illegal, offensive, or harmful content
• Reverse engineer or attempt to extract source code from the Service
• Resell or sublicense the Service without written permission
• Exceed usage limits in a way that degrades service for other users

Data and Privacy

Your use of the Service is governed by our Privacy Policy. You own the data you store in Backenly. You grant us a limited license to process that data solely to provide the Service.

Intellectual Property

The Backenly platform, AI systems, codebase, branding, and generated infrastructure templates are owned by Backenly and protected by intellectual property laws. You retain ownership of your application data and original content.

Service Availability

We strive to maintain high availability, but we do not guarantee uninterrupted service. We may perform scheduled maintenance, modify features, impose reasonable limits, or terminate access if these Terms are violated.

Limitation of Liability

To the maximum extent permitted by law, Backenly and its officers, directors, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Disclaimer of Warranties

The Service is provided as is and as available, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Termination

You may cancel your account at any time. Upon termination, access ends according to your billing period and data retention policy. We may suspend or terminate accounts immediately for violations of these Terms.

Governing Law

These Terms are governed by applicable law. Disputes will be resolved individually through binding arbitration or courts of competent jurisdiction, unless prohibited by law.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or a prominent notice in the Service.

Contact

If you have questions about these Terms, contact support@backenly.com. We aim to respond within two business days.