Talk to the team that builds Backenly
Support, billing, production issues and architecture questions all reach the same small team, and every message is read by a person.
Write to us
Pick a topic and add the details that let us solve it on the first reply.
Helps us most: What you expected to happen, what happened instead, and when.
This opens your own email app with the message filled in. Nothing is sent until you send it.
Or reach us directly
- Email supportProjects, APIs, auth, storage, billing or account access. We aim to reply within two business days.support@backenly.com
- Talk to the founderThirty minutes for onboarding, architecture, partnerships or an Enterprise conversation.Book a call
- Report a vulnerabilityEmail us with SECURITY in the subject, never a public issue. Acknowledged within 72 hours.Read the security policy
- CommunityQuestions, ideas and what other people are building, on the Backenly Discord.Join the Discord
- Open-source bugsA bug in the self-hosted platform, SDK or CLI that is not a security issue.Open a GitHub issue
Or see it for yourself
One free project, no credit card. Connect your agent and try it on a real backend.